In the Dallas-Fort Worth area, a functioning HVAC system is a must. With temperatures reaching high up into the 90s throughout the summer and lows dipping below freezing in the winter, Dallas residents and business owners need an HVAC system they can trust to work as intended for years to come.
Since 1966, Tempo Air has provided a full range of cooling, heating, and plumbing services to residential and commercial clients in Dallas-Fort Worth, Texas. The company has built its reputation on quality and consistency. Each service is guaranteed, and Tempo Air provides ongoing training to employees to keep them current with new developments and techniques in the industry. Haley Hougen, Singlefamily HVAC Sales Manager, credits the company’s guarantees and commitment to people with gaining multiple referrals from satisfied clients.
For a well-known company like Tempo Air, the right products make all the difference. Company leaders and warehouse personnel started noticing a high volume of condenser pans and HVAC pads that would crack during transport or installation. They knew they had to fix the problem. After all, Tempo Air is known to take a people-first approach to service delivery, and leaving bent pans and cracked pads on project sites would violate this commitment. DuraPlas proved to be a valuable solution.
Outdoor air conditioners will sink into the soil if you leave them on the ground. Over time, the vibrations from the unit will dig into the dirt around it.
Most of the time, companies will build a concrete foundation. However, this solution is costly and time-consuming. There are also plenty of locations in which concrete isn’t an option. Unstable soil, steep grading, and other challenges make concrete less than ideal.
Opting for a solid condenser pad is another way to flatten the surface for an outdoor unit. It helps the unit function properly and cuts down on the noise.
Cracks in these pads make the surface unstable. Sure, you can run the unit on a cracked pad, but it won’t work as well, and it will probably consume more energy. If your pad has multiple cracks or a single large one, it can damage the unit. Refrigerant lines can loosen or even come off, causing leaks and making the unit more susceptible to freezing or overheating.
Big cracks can also cause water to pool around the unit, which leaks into the walls and flooring. This can cause water damage, mold, and mildew. HVAC drain pans also prevent water damage by funneling water from the HVAC unit to a drain.
Tempo Air sought a better solution that would prove reliable for clients and cut down on their return trips to replace cracked parts.
Hougen said the company started looking for a reliable product that wouldn’t crack during routine transport through the warehouse or when being moved from the warehouse to a job site. The team chose DuraPlas because of our product’s durability and cost-effectiveness.
After a successful initial rollout, Tempo Air has shifted to DuraPlas Polar Pads for most of its HVAC projects. The company also uses the PolarPan on 80% of furnace and coil replacements. Hougen and the Tempo Air team eagerly await a larger pan they can use for other applications in residential projects.
DuraPlas’ PolarPad is molded from a high-density polyethylene (HDPE), which makes it strong and durable. The product is also lightweight and easy to handle from the warehouse to the job site. Each PolarPad is resistant to heat and cold and will always lie flat on any surface. Tempo Air could use these pans on every project and know that the HVAC system would run properly.
PolarPads are versatile. You can place them almost anywhere, including locations that don’t support the weight of a traditional concrete pad. They’re easy to install, which saves the Tempo Air team time at each job site.
Once Tempo Air switched to DuraPlas’ HVAC solutions, management started to see an immediate difference. After a year, the company had saved thousands of dollars on replacement pads and pans. Additionally, techs didn’t have to waste time finding replacement parts and going back to job sites to install them.
Hougen mentioned that the switch has increased the company’s profitability without much effort. As an added bonus, switching to PolarPans has provided the team with a unique opportunity. Once new pan sizes are introduced, Tempo Air’s replacement team can upsell existing customers to switch out their existing pans for a more durable and cost-effective model.
Tempo Air also appreciates that our commitment to customer service rivals their own. Hougen said, “DuraPlas took the suggestions we had for PolarPan and implemented them so we could add our safety switch no matter the setup orientation.”
The company’s warehouse staff enjoys being able to handle PolarPans and PolarPads without worrying that they will do something to crack the unit and make it unfit for use on a project. Tempo Air’s clients like that their PolarPan won’t rust, so they don’t have to replace it as often to keep their HVAC unit functioning.
Switching to PolarPads and PolarPans allowed the Tempo Air team to work smarter while boosting the company’s profitability. Although Tempo Air was drawn to our products because they don’t crack, the company soon found added benefits.
Our mounting systems are resilient, making them less prone to breakage and wear. Because they are easy to set up and install, they cut back on the time you spend on each job site. You can serve more customers without sacrificing quality.
DuraPlas solutions also let you expand your business because you can install HVAC systems in more places without increasing your overall workload.
If you’re ready to boost your profitability with our HVAC solutions, contact us today and learn more about what we can do for you.